Find Relief for Back Pain, Joint Pain, and Minor Injuries

Virtual Urgent Care - Pain & Injuries

Dealing with muscle aches, joint pain, or minor injuries? Our Virtual Urgent Care provides expert consultations for quick pain relief and injury management. Whether you’re struggling with back pain, sprains, or headaches, our licensed healthcare providers can help you get the treatment you need from the comfort of home. For just $29.99 per visit, no insurance required, you can receive fast, same-day care. Get started today!

From back pain to minor injuries, our licensed providers are here to help you find relief. Explore the conditions we treat below.

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Why Choose Us for Your Pain & Injury Care?

At HLTHi, we understand how disruptive pain and injuries can be to your daily life. Our Virtual Urgent Care offers quick, convenient care so you can recover and feel better as soon as possible. Here’s why patients trust us:

  • Expert Providers: Our healthcare professionals have extensive experience diagnosing and treating a wide range of pain-related conditions and injuries.
  • Same-Day Care, No Appointment Needed: Log in at any time to start your virtual visit. No need to wait for an appointment—get help right when you need it.
  • Secure and Confidential Care: Your privacy is important to us. Our platform is HIPAA-compliant, ensuring your personal information is safe.
  • Comprehensive Treatment and Follow-Up: We provide personalized treatment plans and, if necessary, e-prescriptions. Need further care? You can schedule follow-up visits with ease.
From expert providers to fast, same-day care, we make it easy to get the pain relief you need without leaving home.
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Why Choose Us for Your Pain & Injury Care?

Our virtual urgent care team is ready to help you manage a variety of pain-related conditions and minor injuries. Whether you’re dealing with chronic discomfort or an acute injury, we provide expert care to help you recover. Some of the conditions we treat include:

  • Back Pain: If you’re experiencing lower back pain or discomfort from strain or injury, we’ll help you find relief.
  • Joint Pain: From arthritis flare-ups to minor joint injuries, our providers can assess your symptoms and recommend treatment to reduce pain and improve mobility.
  • Muscle Aches: Sore muscles from overuse or injury? We’ll guide you on managing muscle pain and suggest treatments to speed up recovery.
  • Minor Injuries: We treat sprains, strains, and other minor injuries that don’t require emergency care. Our providers will help you manage the injury and suggest next steps.
  • Headaches and Migraines: If you’re suffering from frequent headaches or migraines, we can help you manage symptoms and reduce discomfort.
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Not sure if we treat your specific pain or injury? Contact us anyway—our licensed providers can help guide you to the right care.

How Our Virtual Care Process Works

Getting care for your pain or injury through our virtual urgent care is fast and easy. Here’s how it works:

Step 1.

Start Your Consultation Anytime

No appointments necessary. Simply log in to our platform whenever you’re ready, and connect with a provider for same-day care. Our licensed healthcare professionals are available throughout the day to help you as soon as possible.
Dr. Luke Thorpe
General Practitioner
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Step 2.

Connect with a Provider Immediately

Once you begin, you’ll be placed in a virtual queue, just like at a walk-in clinic. A healthcare provider will join your visit as soon as they’re available to discuss your symptoms, medical history, and any concerns.

Available Providers

Dr. Andrew Thompson
Dr. Eve Hawthorn
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Step 3.

Receive a Diagnosis and Personalized Treatment Plan

Based on your symptoms, your provider will develop a personalized treatment plan to manage your pain or injury.

Your Treatment Plan

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Bi-Monthly Check-in
Physical Therapy Plan
Mental Well-being Strategies
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Step 4.

E-Prescriptions Sent to Your Pharmacy

If a prescription is necessary, we’ll send it electronically to your preferred pharmacy, so you can pick it up right away and start your treatment without delay.

Rx Sent

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Step 5.

Follow-Up Care (if needed)

If your symptoms persist or you need additional care, you can easily reconnect for follow-up support. We’re here for you every step of the way to ensure you’re on the path to recovery.

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Start your virtual visit now and get fast, same-day care for your respiratory symptoms!

When to Seek In-Person Urgent Care

While our virtual urgent care can treat many pain-related symptoms and minor injuries, some conditions require in-person or emergency care. If you experience any of the following symptoms, we recommend seeking immediate in-person care:

  • Severe Pain: If you experience intense, sudden pain that doesn’t improve with rest or medication, seek in-person care immediately.
  • Fractures or Suspected Broken Bones: If you believe you’ve broken a bone or suffered a major injury, go to the nearest urgent care or emergency room.
  • Head Trauma: If you’ve experienced a head injury, especially with symptoms like confusion, dizziness, or loss of consciousness, seek emergency care.
  • Severe Swelling or Deformity: If your injury results in noticeable swelling or deformity, you may need in-person evaluation.
  • Loss of Function in Limbs: If you cannot move a limb or experience numbness, seek immediate medical attention.

If you experience any of these symptoms, don’t hesitate to seek in-person urgent care or visit your nearest emergency room. Your health and safety come first.

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For severe injuries or pain, in-person care may be necessary. Learn when you should seek immediate medical attention.

Frequently Asked Questions about Respiratory Care

How quickly can I see a healthcare provider?

Our virtual urgent care operates like a walk-in clinic—no appointments necessary. Simply log in and start your consultation, and a provider will be with you as soon as possible, usually within minutes.

How much does a virtual urgent care visit cost?

We charge a flat fee of $29.99 per visit if you're not on a care plan. This covers your virtual consultation and treatment plan. If labs, imaging, or medications are required, these may be covered by your insurance.

Can I get a prescription if I need one?

Yes. If your provider determines that a prescription is necessary, we’ll send it electronically to your preferred pharmacy, and your medication may be covered by your insurance.

Is my consultation private and secure?

Absolutely. We use HIPAA-compliant technology to ensure your personal health information is protected throughout your consultation.

What types of pain and injuries do you treat?

We treat a variety of pain-related conditions, including back pain, muscle aches, joint pain, headaches, and minor injuries like sprains or strains. For more severe injuries, we recommend in-person care.

Do you accept insurance for virtual visits?

We do not accept insurance for virtual urgent care visits. However, your flat fee of $129.99 or care plan covers the entire visit. Labs, imaging, and medications may still be covered by your insurance.

What happens if I need follow-up care?

If your symptoms persist or you need additional care, you can schedule a follow-up visit at the same flat fee. We are here to support you through every step of your recovery.

Do I need any special technology to access virtual urgent care?

All you need is a smartphone, tablet, or computer with a camera, as well as a stable internet connection. You can access your consultation from anywhere.

What should I do if I have an emergency?

If you experience severe symptoms such as chest pain, difficulty breathing, or loss of consciousness, seek in-person care or visit the nearest emergency room immediately.

Still have questions? Start your consultation now or contact our support team for more information.

Our Services

Cold & Flu

Fast relief for cold, flu, and common viral symptoms.
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Allergies & Seasonal Issues

Care for allergies, sinus congestion, and related symptoms.
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General Symptoms & Common Conditions

Help with fatigue, body aches, and other common symptoms.
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Urinary & Reproductive Health

Treatment for UTIs, frequent urination, and reproductive health.
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Eye & Ear Issues

Care for eye irritation, ear infections, and hearing issues.
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Mental Health & Wellness

Medication support for anxiety, depression, and stress.
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Women’s Health

Personalized care for menstrual pain and reproductive health.
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Skin Conditions

Get treatment for rashes, acne, and skin irritation.
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Pain & Injuries

Help with back pain, joint pain, and minor injuries.
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Gastrointestinal Concerns

Care for stomach pain, nausea, and digestive issues.
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Respiratory Issues

Fast relief for cough, cold, and breathing issues.
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Corporate Office: 685 W Lumsden Rd, Brandon FL 33511
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HLTHi is a comprehensive patient management service that collaborates with independent healthcare professionals. These professionals utilize HLTHi's Advanced Patient Engagement Platform for service delivery. HLTHi, a subsidiary of Zenith Health Ventures, LLC, does not directly offer medical services.  All medical services are conducted by independent practitioners in conjunction with Zenith Health Ventures, LLC. The content on this site is for informational purposes only and should not replace professional medical advice, or diagnosis. For health-related questions or concerns, please consult a qualified healthcare provider.

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